Information you provide

When you request a quote, we collect your name, phone number, email address, chosen service, town or ZIP code, any details you submit, and your consent to contact. Avoid sending sensitive personal information in the details field.

How the information is used

We use your information to respond to your request, discuss a cleaning quote, coordinate appointments and provide customer care. Quote requests are emailed to Neat Cleaning’s designated mailbox.

Calls, text messages and consent

Submitting the form requires explicit consent to calls and text messages about your request. Consent is not a condition of purchase. Message frequency varies, and message and data rates may apply. Reply STOP to opt out or HELP for help. You may also contact us by phone or email to discuss communication preferences.

This form does not request marketing consent. Any future promotional text program would require a separate opt-in. Mobile phone numbers and SMS opt-in data or consent will not be sold or shared with third parties or affiliates for their marketing or promotional purposes.

Consent records and protection

The email generated by your submission includes the consent wording, the consent status, the form source and the submission time. Neat Cleaning uses these records to document the request and consent. Access should be limited to people handling customer communications.

Service providers and disclosures

Website hosting and email providers process information as needed to operate the website and deliver requests. Information may also be disclosed when required by applicable law. SMS opt-in data and consent are excluded from sharing for third-party marketing.

Technical information

The form endpoint temporarily uses an IP-derived identifier and a short submission interval to help prevent abuse. Hosting providers may maintain server access logs. The website does not include advertising trackers or analytics scripts. Fonts are served from this website, so no font requests are sent to third parties.

Retention and your choices

We retain inquiry and consent information as needed to handle the request, maintain customer records and satisfy applicable obligations. Contact us to request access, correction or deletion of your information, subject to applicable retention requirements.

Security

The form validates submissions and restricts the recipient on the server. No internet transmission or email storage can be guaranteed completely secure. Use the published HTTPS website when submitting personal information.

Contact

For privacy or consent questions, email Neatcleaningservicesusa@gmail.com or call (508) 202-8132.

Privacy Policy